Shipping Policy

Shipping Policy

Thank you for shopping with us! We're committed to providing you with a smooth and efficient shopping experience. Below is our shipping policy to keep you informed about how we handle your orders.

1. Processing Time
- Orders are processed within **1-2 business days** (Monday to Friday) after receipt of your order.
- Please note that orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods and Costs
- We offer several shipping options to suit your needs, including standard, expedited, and overnight shipping.
- Shipping costs are calculated at checkout based on the weight, dimensions of your order, and the destination.
- Free Shipping: We offer free standard shipping 

3. Shipping Time
- Standard shipping: 5-8 business days
- Delivery times may vary depending on your location and shipping carrier. Please note that we cannot guarantee delivery dates due to factors outside our control, such as weather delays or carrier issues.

4. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email. You can track your order using this number on the carrier’s website.
- If you have any issues with tracking or delivery, please contact us, and we’ll be happy to assist.

5. Address Accuracy
- Please ensure your shipping address is correct before completing your order. We are not responsible for delayed deliveries or returned packages due to incorrect addresses provided by the customer.
- If you notice an error with your address after placing your order, please contact us immediately, and we will do our best to assist.

6. Damaged or Lost Packages
- We take great care in packaging your order, but occasionally, packages may get damaged or lost during transit. If your item arrives damaged or is lost in transit, please contact us within **[number of days]** so we can resolve the issue.
- Claims for lost or damaged packages are handled based on the carrier’s policy.

7. International Orders
- For international orders, customs duties, taxes, or fees may apply, and these are the responsibility of the recipient. We suggest checking with your local customs office for more details.
- Delivery times for international shipments may vary based on customs processing.

8. Contact Us
- If you have any questions regarding our shipping policy or need further assistance, please feel free to reach out to our customer service team 

Thank you for choosing us!

 

Back to blog